Customer Service Level 2 Diploma – 10379 Vocational Qualifications Ebooks
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Customer Service Level 2 Diploma – 10379 Past Papers
Customer Service Level 2 Diploma – 10379 (from 2014) Specification
Customer Service Level 2 Diploma – 10379 (from 2014) Notes
Customer Service Level 2 Diploma – 10379 (from 2014) Other Resources
Updates
20 September 2019 : Customer Service Level 2 Diploma – 10379 ebooks and other quick revision resources are now available.
Vocational Qualifications Customer Service Level 2 Diploma Ebooks
Qualification update
This qualification is designed for those taking an Intermediate Apprenticeship in Customer Service. It reflects the skills and knowledge required of people working in a customer service role.
It is also ideal for non-apprentices wanting to evidence both knowledge and competence in their given Customer Service role.
All units will be assessed using the verified model.
Benefits
- Combined qualification containing both knowledge and competence units
- To be included in the Intermediate Customer Service Apprenticeship framework
- Based on the revised Customer Service National Occupational Standards (NOS).
You may find the part useful :p
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