Customer Service Level 1 Certificate – 10378 Vocational Qualifications (Certification only) Other Resources

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Customer Service Level 1 Certificate – 10378 Past Papers

Customer Service Level 1 Certificate – 10378 Specification

Customer Service Level 1 Certificate – 10378 Notes

Customer Service Level 1 Certificate – 10378 Ebooks

Updates

25 September 2019 : Customer Service Level 1 Certificate – 10378 other resources and other quick revision resources are now available. 

Vocational Qualifications (Certification only) Customer Service Level 1 Certificate Other Resources

Qualification update

This qualification reflects the skills and knowledge required of people considering, or working in a role which involves dealing directly with customers.

All units are assessed using the verified model.

Benefits

  • Combined qualification containing both knowledge and competence units
  • Ideal for use in Traineeships
  • Based on the revised Customer Service National Occupational Standards (NOS)
  • An ideal stepping stone onto Customer Service Apprenticeship qualifications.

You may find the part useful :p 

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