Customer Service Level 1 Certificate (NVQ) – 03454 Vocational Qualifications (Certification only) Other Resources

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Customer Service Level 1 Certificate (NVQ) – 03454 Past Papers

Customer Service Level 1 Certificate (NVQ)- 03454 Specification

Customer Service Level 1 Certificate (NVQ)- 03454 Notes

Customer Service Level 1 Certificate (NVQ)- 03454 Ebooks

Updates

25 September 2019 : Customer Service Level 1 Certificate (NVQ) – 03454 other resources and other quick revision resources are now available. 

Vocational Qualifications (Certification only) Customer Service Level 1 Certificate (NVQ) Other Resources

Qualification update

The OCR Level 1 NVQ Certificate in Customer Service is designed to reflect the skills and knowledge of people who are thinking about a career or working in a job which involves dealing with customers and activities.

Benefits

  • All units are based on the national occupational standards for customer service.
  • Candidates have the opportunity for both full qualification and unit certification.
  • All units have been assigned a level and a credit value.

You may find the part useful :p 

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