Customer Service Level 2 Diploma – 10379 Vocational Qualifications Specification
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Customer Service Level 2 Diploma – 10379 Past Papers
Customer Service Level 2 Diploma – 10379 (from 2014) Notes
Customer Service Level 2 Diploma – 10379 (from 2014) Ebooks
Customer Service Level 2 Diploma – 10379 (from 2014) Other Resources
Updates
01 October 2019 : Customer Service Level 2 Diploma – 10379 specification is now available.
Vocational Qualifications Customer Service Level 2 Diploma Specification
Qualification update
This qualification is designed for those taking an Intermediate Apprenticeship in Customer Service. It reflects the skills and knowledge required of people working in a customer service role.
It is also ideal for non-apprentices wanting to evidence both knowledge and competence in their given Customer Service role.
All units will be assessed using the verified model.
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