Contact Centre Operations (L3)
PapaCambridge provides Contact Centre Operations (L3) BTEC Specialist and Professional qualifications Latest Past Papers and resources that includes syllabus, specimens, question papers, marking schemes, resource booklet, FAQ’s, Teacher’s resources and a lot more. Past papers of Contact Centre Operations (L3) are available from 2002 up to the latest session. It’s the guarantee of PapaCambridge that you will find the latest past papers and other resources of Contact Centre Operations (L3) before any other website. All the content offered here is absolutely for free and is provided in the most convenient way so that you don’t face any issue.
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Contact Centre Operations (L3) Other Resources
15 October 2019 : Contact Centre Operations (L3) past papers and other resources are now available.
BTEC Specialist and Professional qualifications Contact Centre Operations (L3) Yearly Past Papers
Edexcel, BTEC and LCCI qualifications are awarded by Pearson, the UK’s largest awarding body offering academic and vocational qualifications that are globally recognised and benchmarked. For further information, please visit our qualifications website at qualifications.pearson.com. Alternatively, you can get in touch with us using the details on our contact us page at qualifications.pearson.com/contactus About Pearson Pearson is the world’s leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the learner at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at qualifications.pearson.com This specification is Issue 2. Key changes are listed in the summary table on the next page. We will inform centres of any changes to this issue. The latest issue can be found on the Pearson website: qualifications.pearson.com This qualification was previously known as: Edexcel BTEC Level 3 Certificate in Contact Centre Operations (QCF) The QN remains the same. References to third party material made in this specification are made in good faith. Pearson does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)
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